Welcome to Zola
Here you can find all of the FAQ about our guest info.
Reception hours:
07.00 a.m. to 10.00 p.m.
Concierge service hours:
07.00 a.m. to 10.00 p.m.
ZAZATAM: Restaurant / Bar hours:
Wed – Sa 05.00 p.m. to 02.00 a.m.
24h access to the building and to your room
- Restaurant/Bar
- Free Wifi
- Air Conditioner
- Flat Screen Smart TV
- Coffee Machine
- Mini Bar
- Direct Dial Phone
- In-room Safe
- Hair Dryer
- Eco-friendly Bath Amenities
- Ironing Board (upon request)
Your room is strictly non-smoking and equipped with smoke detectors which trigger the fire alarm!
We provide our guests an exceptionally clean, safe and friendly hotel experience. These hotel policy is part of our reservation agreement with a guest. as our hotel guest, you are agreeing to all our house rules terms and conditions and procedures. Our hotel policy may change from time to time.
- For all room reservations will ne required a valid credit card upon booking
- All reservation made with declined or insufficiently funded credit cards can be cancelled
- Hotel management reserves the right to cancel any reservation without notice if we are notified of any fraud or illegal activities associated with the full payment we received
- For any cancellation/amendment a reservation made by standard rate is free of charge 24 hours prior the date of arrival, after we charge you 100% the room rate
- For nun-refundable rate ar no cancelation or modification possible. The full payment amount can be charged anytime after the reservation is made
Room occupancy requirements are based on fire safety restrictions. By all our rooms (Tiny, Classic, Plus, Suite, Superior) maximum occupancy is 2, except 2 Bedrooms room is for maximum 4 persons. If you exceed the maximum number of guests allowed, you will asked to book an additional room upon the availability.
Any complaint or comment regarding a stay at our hotel should be made in the first instance to the front office desk at the time of your stay so that we can attempt to resolve it immediately.
We are 100% non-smoking property. A 400EUR cleaning fee will be charged to any guest who violates the smoking policy. Smoking is allowed outside the building. After 1 OPM due to government requirement silence on the street should be observed
Pets are not allowed in the hotel. In a case of violation, we reserve the right to charge a surcharge of 400EUR. You will also be asked to remove a pet from our hotel.
A children upon 18 years old are not allowed in our property.
No parties, loud disturbance, noise nuisance are allowed or tolerated inside hotel. One polite request will be given to reduce the noise. If request is not followed, the guest will be asked to leave the hotel without refund.
Registered in house gusts are responsible for all persons visiting. Non-registered visitors can stay in the hotel only till 10:00pm
Check in time from 2 p.m. Early check-in is based on availability.
The guests must be at least 18 years old to check in at the Zola Hotel. Guests are required to confirm their identity by providing their valid government issued photo identification, from security reasons. The credit card must be valid, signed and pre approved, is also required in the name of the guest registration only. It’s your charge to understand the way your bank processes pre authorizations and charges to your credit/debit card. Some authorizations can be hold in depend on your bank up to 30 business days.